Frequently Asked Questions2025-09-17T11:57:29+00:00

Frequently Asked Questions

How does funeral live-streaming work?2025-09-17T11:56:51+00:00

Our funeral live streams are filmed using a high-quality camera in a discreet location and streamed via the internet. This is only accessible to people who have been given a personalised link to the event by the family of the deceased. You can contact us directly to request the personalised link where we will request approval from the family to share with you.

Can you cater to my religion?2025-09-17T11:56:03+00:00

Yes, we can cater to all religions. Reach out to us by calling 02 4784 3399 or via our online enquiry form and our friendly team will listen to your requirements and do their best to organise a funeral that suits your faith. We have a chapel on-site and can make arrangements for non-denominational members of the clergy to lead the funeral or organise appropriate readings.

Do you offer a funeral catering service?2025-09-25T12:20:23+00:00

We have a list of recommended venues in the Blue Mountains and Penrith to suit your needs.

How much does a funeral cost?2025-09-25T12:20:58+00:00

In Australia, the average cost of a funeral is between $4,000 and $15,000. Financing a funeral can be a worry for many, but it’s possible to arrange a funeral on almost any budget. The price you pay usually depends on what elements you choose, including headstones, catering, flowers, order of service sheets, death notices and much more.

Contact us today on 02 4784 3399 or enquire online here and a member of our team will be happy to talk to you about our prices and finance options.

Do you provide eco-friendly or green funeral services?2025-09-25T12:22:19+00:00

Eco-friendly urns, made from sustainable and biodegradable materials, offer a way to honor a loved one while returning them to the earth naturally.

Can I see the memorial gardens before the funeral?2025-09-17T11:53:12+00:00

Yes, we offer a tour of our memorial gardens if you’re unsure if our Leura Memorial Gardens are the best option for the funeral of your loved one. Our friendly team will tell you everything you need to know and guide you through our beautiful park with no obligation. You can get in contact with us today to organise a tour by calling us or by filling out our online form.

How long does it take to plan a funeral?2025-09-17T11:52:01+00:00

If your loved one has pre-planned their funeral with us, it can take as little as a week for the funeral to take place. Opting for a simple package funeral can also reduce the amount of time it takes to plan. However, planning a more personal funeral service, or not knowing your loved one’s wishes following an unexpected death, can mean the process takes longer.

Our sensitive team is dedicated to helping make the funeral planning process as straightforward as possible while ensuring the details are right. While we cannot guarantee a timeframe, we can guarantee that we’ll help as much as we can to make it easier for you.

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